OUR POLICIES 

Frequently Asked Questions

What is your mission statement?

 

I offer the finest quality orchid cactus, including Epiphyllum, Disocactus, Aporophyllum. Hipsalis, Hatiora. Lepismium. Cleistocactus, and Hybrid collections. Other species are available. All plants are correctly identified, ready to bloom, grown with love and passion. My passion is collecting and growing these plants, and I want to make these plants are available to you in the best of care. My hope is that they bring as much joy into your life as they bring into mine. 

How much is shipping?

Chitra's Orchid Cactus shipping rate are calculated in real time based on your shipping zip code, the weight and number of packages calculated for your order. Chitra's do not mark up the shipping charges in anyway. The rate you pay is the actual rate pulled right off the carrier rate service. 

What comes with my plant?

All plants include detailed care instructions on how I care for each plant. And plant will be shipped inside an 8" hanging basket. 

What is your return policy?

All plants items sale made through the online store website are subject to Chitra's Orchid Cactus policy no refund and return accepted. All plants terns listing on online store is Chitra's hobby to sharing plants is bloom size or plants in blooming.Each plant listed on this site is priced below its true market value and as such no further discounts will be offered. Chitra's Orchid Cactus is not responsible for any darnage of your shipment accrued during transit. However please contact directly to the FedEx if your shipment box arrives severely damaged. In case of severe shipping damage please retain all shipping material and photograph the damage, of your plant in multiple clear photos for FedEx to inspect if requested (PACKING AND SHIPPING ORCHID CACTUS PLANTS IS DIFFICULT AND SMALL DAMAGE TO THE PLANTS SHOULD BE EXPECTED, BUT THE PLANTS SHOULD ARRIVE HEALTHY).

 

Because, these plants are delicate and temperamental. I will ship them carefully and separately. If you order more than one.I will still need to ship them separately to protect them. You will enjoying this beautiful plant's flowers as much as I do. Please don't hesitate to message me if you have a questions. Thank you to all buyers for support Chitra's Orchid Cactus. 

CONTACT US

 

650-823-0667

chitrahp@me.com

STAY CONNECTED

© 2017 CHITRA'S ORCHID CACTUS.